Managers & usersLast modified: 01-02-2023
Administrators are present at the following levels: you have site administrators, segment administrators and project administrators. All manage a particular level and have their own set of rights. We leave team captains and action starters out of this chapter.
Administrators with the most rights. The name says it all: as a site administrator, you have control over the entire website. Site administrators can only be created by other site administrators or Kentaa employees. A site administrator cannot delete itself. You can create, edit and delete site administrators (at website level) via Accounts ⟶ Administrators. See the overview under the heading Rights to see what rights the site administrator has.
On a website with segments, it can be a lot of work to oversee and manage everything properly. It is therefore possible to appoint an administrator for each segment, who is authorised to make changes on that segment. To add a segment manager, you first have to manage the segment and then navigate to Managers. Then add a segment administrator using the Add administrator button.
Check the overview under the heading Rights to see what rights the segment administrator has.
An administrator can also be designated on a project. This project administrator can help manage this specific project. View the overview under the heading Rights to see what rights the project administrator has.
We have prepared an overview of the rights that administrators have and which actions they are allowed to perform (and which they are not). Download the overview here (PDF) or click on the image below to start the download.
Accounts ⟶ Users
Each action starter and administrator is given a user account when added. In this user account, or profile, the person's personal data is stored. The following data is retrievable/ stored:
- First name *
- Surname *
- Email address *
- House number
- Date of birth
- Phone number
- Language(not asked)
By default, first name, surname and e-mail address are mandatory. However, it is possible to make several details mandatory. This then applies to both new action starters and new administrators. See also the Who are you step in the login flow. The Kentaa employee can add the data mandatory or optional. Please contact them at firstname.lastname@example.org, by phone or via chat.
Change user behind action
It sometimes happens that an action starter no longer feels like participating, or is physically unable to participate. In this case, another user may take over his action. The site administrator can arrange this for the action starter by searching for the relevant action under Actions ⟶ ⟶ Assign user.
It happens often enough: an action starter or administrator has forgotten the password to log in. As a site administrator, you can help these people by sending an e-mail to reset the password via Accounts ⟶ Users ⟶ ⟶ Resend password .
Frequently asked questions
Go to Accounts ⟶ Users (website level) and find the relevant user account. Click on the cogwheel () er choose Modify.
For technical reasons, this is not possible. Ask another administrator to remove your administrator account from the system.
You can. Create a new administrator with the user's e-mail address. The system will then automatically recognise the e-mail address and complete the data.