Administrators & users
Last modified: 03-11-2023This article explains the different users, administrators and permissions. We distinguish between two categories: administrators and users.
Administrators
Administrators are present at the following levels: you have site administrators, sub site administrators and campaign administrators. All manage a particular level and have their own set of rights. We leave team captains and fundraisers out of this chapter.
Site administrators
Administrators with the most rights. The name says it all: as a site administrator, you have control over the entire website. Site administrators can only be created by other site administrators or iRaiser employees. A site administrator cannot delete itself. You can create, edit and delete site administrators (at website level) via Accounts ⟶ Administrators. See the overview under the heading Rights to see what rights the site administrator has.
Sub site managers
On a website with sub sites, it can be a lot of work to oversee and manage everything properly. It is therefore possible to appoint an administrator for each sub site, who is authorised to make changes on that sub site. To add a sub site manager, you first have to manage the sub site and then navigate to Managers. Then add a sub site administrator using the Add administrator button.
Check the overview under the heading Rights to see what rights the sub site administrator has.
Campaign managers
An administrator can also be designated on a campaign. This campaign administrator can help manage this specific campaign. View the overview under the heading Rights to see what rights the campaign administrator has.
Rights
We have prepared an overview of the rights that administrators have and which fundraisers they are allowed to perform (and which they are not). Download the overview here (PDF) or click on the image below to start the download.
Users
Accounts ⟶ Users
Each fundraiser and administrator is given a user account when added. In this user account, or profile, the person's personal data is stored. The following data is retrievable/ stored:
- First name *
- Insert
- Surname *
- Email address *
- Street
- House number
- Addition
- Postcode
- Residence
- Country
- Date of birth
- Gender
- Phone number
- Language(not asked)
By default, first name, surname and e-mail address are mandatory. However, it is possible to make several details mandatory. This then applies to both new fundraisers and new administrators. See also the Who are you step in the login flow. The iRaiser employee can add the data mandatory or optional. Please contact them by phone or via ticket.
Change user behind fundraiser
It sometimes happens that an fundraiser no longer feels like participating, or is physically unable to participate. In this case, another user may take over his fundraiser. The site administrator can arrange this for the fundraiser by searching for the relevant fundraiser under Fundraisers ⟶ ⟶ Assign user.
Forgotten password
It happens often enough: an fundraiser or administrator has forgotten the password to log in. As a site administrator, you can help these people by sending an e-mail to reset the password via Accounts ⟶ Users ⟶ ⟶ Resend password .