AVG changes

Settings ⟶ Default action settings
Creativity is not given to everyone. And not everyone has the patience to come up with their own texts or upload their own photo in the submission flow either. Give the user a hand by already filling in a title, description or photo! Participants who just want to join in don't have to face unnecessary barriers, which improves conversion. But participants who want to actively manage their own action can still fill in their own picture, title and description.

Changing default action settings

Change action picture

Click on Upload action photo
Select the location of the photo

If an activist has not uploaded a photo then this photo will be shown by default

Change default action title

Enter the action title you want to use
Press save

This title appears prefilled in the login flow and can still be modified by the user.

Change default action description

Enter the description you want to use
Press save

This description appears prefilled in the login flow and can still be modified by the user.

Settings ⟶ Default team settings
Changing default team settings
Texts can also already be entered before creating a team. The default team settings involve the default team title and description. All of this is to speed through the sign-up flow, and the user can then choose to keep this text or give it their own interpretation.
We have now made this option available for teams too! You can enter a default team title and description.

Change default team title

Enter the team title you want to use
Press save

This title appears prefilled in the login flow and can still be modified by the user.

Change default team description

Enter the description you want to use
Press save

This description appears prefilled in the login flow and can still be modified by the user.

If you are interested, please contact us!

You can register as an individual through the sign-up flow and then you will have a separate action page. You can add news items here and edit your action page.
You may also register as a team member. For that, you also create an action, but then the action is linked to the team and the revenues count for the team.
Watch the video on managing actions here, or read more about specific sections below.

00:29 - Export actions01:58 - Adjust data action04:03 - Add action manually06:58 - Change owner action09:25 - Edit profile data10:16 - Move action12:32 - Set action to invisible13:18 - Delete action

Article content

Features actions
Management of actions
Moving actions
Manually adding actions
Emails to action starters

 
 
Feature actions

An action always has one ownerAn action is always linked to a user, which is the owner of the action. And they can also manage the action page. However, a user may have several actions.
An action starter can close and reopen an action himself The latter can only be done if it is possible to start an action at that time.
You can move or assign an action to someone else afterwardsThis can only be done by a site administrator.

 
Management of actions
When an action starter logs in, he/she enters the dashboard directly to edit his/her action page. If the action starter has multiple actions, there is a drop-down menu in front of it to choose which action he/she wants to edit. As site administrator, you can edit an action by looking it up in the action overview. You then click on the pencil icon to enter the action management. There you have the following options:
My page

MotivationChange action starter name, action title, description, action url and number of participations (only an administrator can change the number of participations)
Photos and videosAdd photos and videos to be placed on the action page
Sponsor logosAdd sponsor logos that will appear with the action
BlogHere, an action starter can post his or her own Blog about his or her action. People who have indicated that they want to be kept informed will receive a notification about this.
AgendaHere, action starters can organise their own fun things and put them in the agenda. People can then also donate to it

Settings

Close pageAn action starter (or a site administrator) can close the action here. A closed action can be reopened (provided it is currently possible to start an action at that level) by the action starter or site administrator. Once an action is closed, it can no longer be donated to. If an action hangs below a project and that project is closed, all underlying actions are also closed at the same time.
Target amountHere, an action starter can adjust his/her target amount. This cannot be later than the minimum target amount set at that level.
Countdown dateHere you can change the countdown date for the action. You will only see this option if it is possible to set a countdown date for the action and if the level the action falls under does not have a countdown date set.
PSP description (not visible to action starters)Here, administrators can change the PSP description of an action.
Additional description (not visible to action starters)Here, administrators can change the additional description of an action.

Donations

Donations overviewHere you can see the donations made to this action. An action starter will see less information if he clicks on the 'i' (example). Site administrators can also download all donations for this action here
Manual donationsHere you can add a manual donation and it will be added to this action.

Achievements Here, an action starter can add achievements, link with Strava and set a target distance. You can read more about achievements here.
My registrationHere is an overview of all data entered when registering. An action starter can possibly modify the activity if that functionality is enabled. Site administrators can modify the number of participations, the activity and the answers to additional questions here.
Moving actions
Someone may have created an action in the wrong place. You can then easily move the action back to the right place:
You go to the actions overview and click on the three dots and then on move

Then find the place you want to move the action to and click move.

Manually adding actions
You can also add actions manually. You can do this by going to where you want to add the action and then going to actions. Then click (top right) on add.

Then select the owner. If it is already known, search for it in the search screen. Otherwise, click on Add account.

You will then first create a new account, to which the action will be linked

You then fill in the action details and the action is created.

If an action is created via the dashboard, no e-mails are sent. You can still send a welcome e-mail yourself from the action overview by clicking on the three dots > Send welcome e-mail again. Also, no mail to set your password is sent to accounts created via the dashboard. You can send those manually via Accounts > Users > Send password. Or can be requested at the frontend via Forgot password.

Emails to action starters
The following mails are linked to action starters:

Welcome e-mail after creating actionYou can set this based on the number of previous participations. You can also send this e-mail later by clicking on the three dots > Send welcome e-mail again from the action overview.
Welcome e-mail after joining the teamThis is sent when you register as a team member. You can also set the mail based on the number of previous participations.
Donation receivedThis is sent after a donation is made directly to the action
Team has received a donationThis is sent when donating directly to the team (i.e. not to a team member)
Reminder after pledging donationThis is sent x days after pledging a donation. Committed donations are donations you can make on the mobile view by clicking 'pay later'. That functionality can be turned off. The mail can be copied and then the number of days can be adjusted.
No donations receivedBy default, this mail is sent after 14 days, but that number can be adjusted. And is only sent if no donations have yet been received.
Target amount of the action has been reachedThis mail is sent based on a percentage of the target amount. You can copy the mail and then set your own percentage. If you have set multiple mails to be achieved with a single donation, only the mail that meets the highest condition will go off. For example, if you have set an email at 30% and at 60% of your target amount, and a donation comes in which you raise 100% of your target amount all at once, only the email at 60% will go off.
Tip e-mail after registrationThis mail is also copyable and will be sent x days after creating the action.
The set countdown date will soon be reachedThis mail goes off x days before the countdown date is reached. You can copy the mail.
Personalise your action with an image This mail is sent x days after creating the action if no action picture has been uploaded. You can copy this mail.
Retrieved more than set amountThis mail is sent based on a set amount. You can copy the mail and then set your own amount. If you have set multiple mails to be achieved with a single donation, only the mail that meets the highest condition will go off.
Team raised more than set amountThis mail is sent based on a set amount. When the team total reaches that, the mail goes off. You can copy the mail and then set your own number. If you have set multiple mails that are achieved with a single donation, only the mail that meets the highest condition will go off.
Project is closed by project managerThis mail goes off when a project is closed. All underlying actions are then informed of this (provided this mail is on). So pay attention to this before closing a project.
News item addedIf you add a news item, you can choose to share it with all actions directly below that level. They will then receive news of this.
Performance goal of the action has been achievedThis mail is linked to the performance tracker. If this goal is achieved in its entirety, this mail goes off.

An A/B test is a form of split testing in which you can test several variants against each other to see which one has the best conversion rate. The aim is to use the test to measure which suggested donation amounts yield the most and therefore increase conversion.
Article content

Baseline

Setting donation amounts
Baseline information

A/B testing

Setting up A/B tests
A/B test results

See also here the explanation as given at the Kentaa Academy on 20 January 2022

 
Baseline
Setting donation amounts
You can A/B test on the donation flow within the Kentaplatform. Via Settings > Set donation amounts, you can set different suggested donation amounts. The currently set amount is your baseline. The baseline is the basis you measure and compare split tests against.
When someone makes a donation you will see the suggested donation amounts:

There may also be text in there to give more interpretation of what you do with the amount. For example:

 
When adjusting donation amounts, at the bottom you need to indicate whether you want to keep the current baseline, or create a new one.

If you create a new baseline then it starts measuring from that point on. You can see all the results via Settings > A/B testing. If you keep the current baseline, the adjustments are taken into account, but the baseline in terms of measurement remains intact. This is useful if, for example, you have made a typo and want to adjust it.
 
Baseline information
If you go to Settings > A/B testing, you will always see the huige baseline at the top:

You see here:

Active sinceThe moment the selected amounts were set
Chosen amountsThe chosen donation amounts. If you move over it, you will also see the description
Number of visitsThe number of visitors who came on the donation form
Number of donationsThe number of times the donation has been completed
ConversionThe percentage of visitors who complete the donation
Average donation amount The average amount made per donation
Active daysThe number of days these donation amounts are active
PerformanceYou can see here whether it is the baseline or a split test group

You can click on the gear icon and then view details to see more specific information about the donations:

That is all information about the current baseline.
A/B testing
Setting up test
You start an A/B test by clicking on "start A/B test". All currently set data will then be filled in automatically:

In the A/B test, variants can be specified for:

the amounts
the order of amounts
the mouse-over text.

You can do two types of A/B testing:

Testing against current baselineHere you change only Group A or Group B, testing against the current baseline
Testing two separate groupsHere you change both Group A and B, testing two new groups against each other.

If you then save then the A/B test starts. The following then happens:From then on, donors randomly see the suggested amounts belonging to Group A or B. Suppose you have set these amounts:
And you click save then the test starts:

From then on, visitors who go to the donation form will either see the donation amounts as set at A, or from B. You will see these randomly. You cannot change the suggested donation amounts while an A/B test is running.
Test results
You can abort a test yourself by going to the cog above the test and choosing 'Abort'. Otherwise, it is automatically aborted when 100 donations have been made to both groups. Because you can get a group randomly, it could be that 130 donations have been made to one group and 100 to the other.
If the test is stopped then its results will appear in the history, as, for example, in the case of this test that was manually aborted:

Interpreting the results is also important. It may appear that a certain group has better results, but if one group has a very high donation rate it distorts the picture. We recommend looking at these critically and you can choose to set one of the groups that has a better conversion as a new baseline via Settings > Set donation amounts.

Would you like to offer a T-shirt, medal or other goodie to everyone who starts an action on your website? You can do so with the webshop function within the Kentaa platform. With this function, it is possible to offer products and even services to anyone who creates an action on the website.

The webshop is not on by default on the website, it can be turned on by a Kentaa employee on the website. Please contact support@kentaa.nl for this . After this, it is important that the products are added to the catalogue. Once the products are added to the catalogue, the action starter can see this immediately and order directly in the action start flow!
But what if these products are only for a specific segment or project? No problem! In fact, it is possible to set up a catalogue at segment or project level. This catalogue will then only be visible to activists at this level. Conversely, it is also possible to set up a catalogue on the main level, after which you disable it on a lower segment or project.
Add shop articles
Administration ⟶ Webshop catalogue

Click on Yes, there is a webshop catalogue to add webshop items
Click on Add product
Enter a title (mandatory)
Enter an amount (mandatory)
Possibly: upload an image of the product
Possibly add multiple variants (e.g. S, M, L, XL, XXL)
Click on Save

Note: Unchecking Yes, there is a webshop catalogue disables the webshop but does not remove the products.

 
View shop orders
Administration ⟶ Webshop orders
This page shows an overview of all webshop orders

Click on the blue eye icon to view details of an order

Matchfunding is a tool that can be used in both crowdfunding and peer-to-peer fundraising. It allows companies and funds to support actions and campaigns on the Kentaa platform.
Article content

General
Use
Type of matchfunding

Starter donation
Multiply donation

Output

Excel

General
Two forms of matchfunding are supported within the Kentaa framework:
Start donation2. Multiply donation
In the first variant, each new action, project or campaign receives an initial donation of a fixed amount from the company or fund. This could be interesting at a fundraising event (each participant is sponsored with xx euros by company X) or on a crowdfunding platform (each campaign receives an initial donation of € xx from company X).
In the second variant, every donation is doubled (or far x-fold) by the company or fund doing the matchfunding. In both variants, the maximum amount available for matchfunding can be set.
The donation counter graphically displays the 'matchfunding' contribution. Thereby it can be referred to a page within the platform with more information. No variable licence fees are charged by Kentaa on matchfunding contributions.

Use
Upon request, we can turn on the Matchfunding functionality. You can then find it in the dashboard under menu item 'Settings -> Matchfunding'. You can enable it at site, segment or project level by going to this level, managing it and going to Settings > Matchfunding and clicking on 'Yes, I want to use Matchfunding'.You can then fill in the various fields:

By organisation (mandatory field)Here you enter the name of the organisation sponsoring the matchfunding
Colour You can choose a colour here and this colour will be reflected in the donation counter.
Donation message Enter a message here. This will be displayed when the donation is made.Suppose you enter "Matchfunding - Sustainability Fund" here, it will look like this at the front end:

More info URLTo provide more information about how your crowdfunding and matchfunding works, you can create a menu item (at site or segment level). As soon as a url is entered, an i will be added where the user can click to read more information.
Type of matchfunding
Starting donation
In this type of matchfunding, the organisation donates the first part of target amount when an action is created, i.e. not when making a donation. After the action is created, a (manual) donation is made on this action immediately. You set its amount under Amount. You can optionally set a Maximum amount. Once that amount is reached, no more matchfunding is done.
You can see an example of this type of matchfunding here
2. Multiply donation
This type of matchfunding focuses on donations, and here the organisation multiplies every donation. After a donation is made, it is multiplied immediately. Under Number, you can set how often you want to double the donation. Suppose 100 euros is donatedIf you set once, the organisation adds 100 euros.If you set 2x, the organisation adds 200 euro.If you set 3 times, 300 euro is added by the organisation.If you set 4 times, 400 euros will be added by the organisation.
You can also set limits. A limit indicates what the maximum doubling can be. If you set 4x as the number and a limit of 400 euros, and someone donates 200 euros then the amount the organisation contributes is 400 euros.
Again, you can set a maximum amount. If that is reached then the pot is 'used up' and no more matchfunding is done.
You can see an example of this type of matchfunding here
If you have this type of matchfunding active and you make a manual donation, you have to choose whether to matchfund the manual donation or not:

 
Output
A donation made through Matchfunding is a manual automatic donation. It looks as follows:

The matchfunding is linked to the original donation. If you delete it then the matchfunding donation is also deleted. If you move the original donation then the matchfunding also moves with it.
Excel
The Excel file adds a new type of Payment Method: Matchfunding. Here is an example of an Excel file with matchfunding in which the columns not used by matchfunding have been omitted for convenience.
 
Interested in this functionality on your platform? Then get in touch with us.

You can limit the number of actions that can be created via Settings > Max. number of actions. You can set this per level (website level, segment level, project level).

 
If you then want to create an action and move over the button, you will see how many spots are still available.

The moment there are no more spots, you cannot click the button and it will be greyed out:

Note: This setting does not go together with activities. This is because you can also set a limit on activities. In case you want to set activities and there is already a maximum number of actions set, you get the message "The limit on the maximum number of actions is cleared.". After that, you won't see the menu item max number of actions until the activities are turned off at that level. If you work with activities and you want to set a maximum number of actions across all your activities (otherwise you could set it per activity), it's best to keep track of this manually and block action triggering at some point.

To start an action, you need to go through the login flow. Below is more information on how this works and you can set it up yourself.
Article content:

Movies

Application flow: the basics
Registration flow: additional steps

Options at Settings > Login flow

View login flow
Login options
Adjust order of steps in login flow
Change text left side
Other matters

Application flow steps

Basic

Application options: How do you commit?
Profile details: Who are you?
Team page
Personal sponsorship page: individual
Starter donation
Overview page
Thank you page

Supplementary

Entry fee
Activities
Editions: retention at events
Date of action
Performance: Mileage target
Additional questions
Webshop
Discount codes

 
Movies
Would you rather see a video with an explanation? You can! Then click on either film below:
Application flow: the basics

01:15 - Application options: How do you commit?04:16 - Profile details: Who are you06:00 - Personal sponsorship page: team08:46 - Personal sponsorship page: individual10:16 - Start donation10:40 - Overview page11:42 - Thank you page

 
Registration flow: additional steps

00:52 - Entry fee01:42 - Activities04:02 - Additional team captain questions04:49 - Editions: retention at events05:34 - Badges based on number of participations06:16 - Adjust target amounts based on number of participations06:54 - Adjust emails based on number of participations07:35 - Date of action08:06 - Performance: mileage target08:35 - Additional questions action starter09:07 - Webshop10:07 - Discount codes

Options at Settings > Login flow
 

Settings > Login flow takes you to the page to edit your login flow. Here you can see a number of settings.
View login flow
You can always use this button to enter the login flow to see what it looks like. The preview mode is only meant to view the login flow, you cannot create actions in this mode.
Login options
Here you can choose which way people can register. You have the following options:

Individual + team + team member
Individual only
Team + team member
Individual + team + team member + company
Individual + company

You will only see the options based on the functionalities that are on. If you are not using the company functionality, then you will only see options 1, 2 and 3. If there are no teams either then you can only select individual here and the entire step in the sign-up flow will be skipped.

Adjust order of steps in login flow

You can change the order of the first four steps. You do this by dragging them with the mouse until they are in the desired order. The other steps all have a fixed order.
Change text left side
You can change the texts listed on the left-hand side of the login flow. For example, if you click change behind 'Who are you'. You can then edit the text in the next screen:

If you click 'Change default value' then you can edit the text and add a description if you want. You can always go back to how it was originally by clicking 'Restore default value' again afterwards. And you change the text on the left (in the green sidebar):

You can do this for all steps.
Other matters
There are a number of other things you can set on the Settings > Sign-in flow page (see also screenshot below):

You can change the text on the action start button (this can vary per project/segment). The new text (e.g. come into action, swim along, etc.) can be a maximum of 15 characters and that includes spaces.
You can customise the texts on the selection screens. These are selection screens that you see when you click 'start action' and then have to make a choice:

General selection screen "What do you want to take action for?". Here you choose what you want to start the action for, whether it is, for example, a general action or an action for a project
Segment selection screen "For which segment do you want to take action?". Here you choose for which segment you want to start an action
Selection screen projects " For which project would you like to take action? Here you choose for which project you want to start an action

Registration flow steps
The sign-up flow that action starters see is shown based on settings. Think, for example, that you will see an extra step with registration fee, if you use that. Below, under 'Basic' you will see the steps that are normally always there and under 'Additional' the extra steps/options. Each step is described briefly below. More information on specific functionality can be found in the support articles linked to this page. You may find below a functionality that is not included in your package.
Basic
The following steps belong to the basics of the login flow
Sign-up options: How do you commit?
Here you can see the sign-up options and choose how you want to sign up. You can set this via Settings > Registration flow > Registration options. You will not see this step if there is only one option, such as individual.

Profile details: Who are you?
This is where you create an account for the platform. If you already have an account then you can log in and your already known data will be filled in automatically. The mandatory fields here are First name, Last name and e-mail address and agreeing to the general terms and conditions. We can optionally or compulsorily request the following additional fields here:

Address (Street, House number, Suffix)
Postcode
Location
Country
Gender
Phone number (an additional opt-in will automatically be added here in accordance with telecoms legislation)

Team page
If you choose to create a team, you will be taken to the 'Your team page' page. Here you enter at least:The team name, the amount you want to raise, the title and the motivation. You can fill in the title and motivation beforehand via the standard settings. The amount raised can be set via Settings > Set target amount. If you chose individual or team member in the previous step, skip the team page step.

Personal sponsorship page: individual
You then proceed to the page to create your individual action. Someone who creates a team in the sign-up flow also creates a personal action. You can fill in the title and motivation beforehand via the standard settings. You can set the amount raised via Settings > Set target amounts. It is also possible to continue without creating an individual action if the sponsor page is optionally enabled.

Starter donation
By default, this step is on, asking the action starter to make an initial donation in advance. This donation is optional, but we see that it is often done. You can adjust the amounts and possibly add a description via Settings > Set donation amounts. We can also turn off the initial donation if you wish.

Overview page
Here you will see an overview of what you will order, or what you have selected. If necessary, you can choose to register another person. This way, you can create an action for several people at once and check them out.

Thank you page
When payment has been made, you come back to the thank-you page. Here you can customise both the text on the left (which is standard) and the text and image on the right. You can use this to display an image that suits your site.

Supplementary
Entry fee
You can add entry fees, if you ask for this for an event, for example. An action starter is required to choose an entry fee, but this could possibly be an entry fee of 0 euro.

Activities
The activities module allows you to add a (mandatory) choice question in the notification flow. For example, a list of distances from which the action starter must choose, or the question of what kind of action it concerns.

Editions: retention at events
If you use retention (editions) and an edition is set at the level you sign up at, you will be asked if you have participated before. Based on the answer, you can add badges, add a different target amount or send other emails based on the number of participations.
Date of action
There is a site setting where it is mandatory for an action starter to specify an end date of the action. An action starter then gets the mandatory question "Until when does your action run". If a general countdown date is set at the level they are notified at then the question is not asked. All underlying actions will then automatically get that date as the end date.
Performance: Mileage target
If achievements are possible at the level at which you create your action, you will be asked how many kilometres the action starter wants to cover. This is an optional question, and if filled in then this becomes the target distance for this action.
Additional questions
We can add extra questions and this can be set per project, segment, at the website level or across the whole site. We can ask the extra questions to action starters, but also specifically to team captains. With the extra questions, you can request additional information needed for your event. For example as in the example below that event participants are 18 years or older or have permission from their parent(s)/guardian(s). The answers to these extra questions are reflected in the export (of actions and teams).

Webshop
In the webshop, you can offer any additional items that can be bought. You set these up via Administration > Webshop. The webshop is only accessible in the registration flow. You cannot therefore sell items via the platform outside the registration flow.

Discount codes
You can add discount codes and they only apply to the registration fee. That way, you can give early registrants a discount, for example, or let certain people register for free. If that functionality is on, you will see a place to enter a code at the overview screen.

After clicking, you can enter the code

And if the code is correct, the discount code will be applied to the registration fee.

p class="">When registering a participant/action starter, it is possible to charge a registration fee, so registering for the event and creating the personal action page is one integrated process.

The entry fee must always be paid when creating an action, regardless of whether you sign up as a member of a team or as an individual participant. Entry fees can be added at multiple levels and 'trickle down'. When entry fees are added at the website level, any segments and projects receive this same entry fee. It is then possible to override the entry fee if there is a different value at the relevant level. It is possible to add multiple entry fee options (with different amounts).
Participants can decide how they want to be registered. This can be useful, for example, for:

Different distances with different starting rates;
Age groups where children pay a reduced rate;
In addition to the regular registration rate, offer a 2nd rate where a T-shirt of the event is offered.

Content:

Add entry fee
Change registration fee
View chosen registration fee

Add entry fee
Settings ⟶ Entry fee
The Add Entry Fee button allows you to add the option(s), asking for a title and amount. Next to this, it asks whether the paid entry fee should be included in the counter position on the website. Usually, the entry fee is meant to cover expenses and is not included (as donation money) in the counter position, but this can of course vary.

Change registration fee
Settings ⟶ Entry fee
By clicking the Modify button, it is possible to modify the title and amount of the option. This can be useful when offering an early bird option, where the amount is increased over time.
View chosen registration fee
- The campaigner himself and the site administrator can see what entry fee the campaigner has paid by managing the campaign under My Entry. In addition, the entry fee choice can be viewed in the participants' exports.
- On the action page, the chosen entry fee is always displayed. This is a fixed element of the page and cannot be hidden. If the title of the entry fee is simply "Entry Fee", it will not be displayed.
- Entry fees are reflected in the Excel export of all action starters and donations.

What is included in the monthly report?
Immediately after the end of a calendar month, a monthly financial report is available within the Kentaa Dashboard. The monthly financial report contains a sum of all income and expenses in the month in question. It includes the following transactions:

transactions that have been given 'paid' status in the month in question
only the transactions settled via the online checkout
Successful PayPal and Tikkie transactions are also included in the statistics

The monthly report can be viewed by month and downloaded by the site administrator in an excel file.
What do the columns mean?
All black amounts are income and all red amounts are expenses.
Donated
This includes donation income. Both regular donations and any start-up donations. It is a sum of the donation amounts. This does not include contributions to transaction costs, registration fees and webshop income.
Entry fee
This includes receipts from paid registration fees.
Webshop
This includes income from webshop items purchased at registration.
Total refunded/refunded
The total amounts refunded by the site administrator and the total returned by an end user, respectively.
Transaction fee incl. VAT
These are the costs of the payment service provider incl. VAT. PLEASE NOTE: this is an eo good indication of these costs. The costs may differ slightly from the actual payment service provider costs. For the actual payment service provider costs, please refer to the statement of these costs by the respective payment service provider that can be seen in the payment service provider's dashboard. These transaction fees are automatically deducted from the payouts by the payment service provider.
Kentaa costs incl. VAT
This is Kentaa's variable licence fee incl. VAT. These are automatically calculated per transaction based on the applicable agreements. In case of a volume tier this is automatically taken into account. The corresponding invoice of these costs can be downloaded via the download button. These variable Kentaa licence fees are automatically deducted from the payments by the payment service provider, unless other agreements have been made.
Breakdown by segment and project
At the top of the report are the totals for the entire website. A breakdown is then given on that:

All transactions directly under the homepage of the website, broken down by project. Below this are the income from transactions on action and team pages that were created directly under the homepage and therefore do not fall under a project. Finally, general donations made directly on the website's homepage. At the bottom is a subtotal of all transactions directly under homepage, i.e. not under a segment or project.
In case of using the Kentaa Segment module: all transactions per segment. A breakdown of the transactions per segment is also given per project. Below that are the income from transactions on action and team pages that were created directly under the segment page and thus do not fall under a project. Finally, general donations made directly on the segment page of the website. At the bottom is a subtotal of all transactions directly under the relevant segment.

Each transaction done has a description, and if no PSP description is filled in, it will say Donation <sitename> or Entry Fee <sitename>, depending on whether it is a regular donation or one to which entry fees are linked.
You can add extra text to the PSP description. It will then appear with the description and be for Donation <sitename> or for Subscription <sitename>.
Example:
Here the PSP description "PSP description with attribute" is filled in

In the Buckaroo dashboard (this works the same with other payment providers), this looks as follows:

A donor will also see this on their bank statement or banking app. Depending on the number of characters entered, the psp description will be displayed and thus visible to a donor.
You can set the PSP description by level, and in Buckaroo's dashboard (or another payment provider) you can then search for all donations with that attribute.